Privacy Policy

This Privacy Policy (the “Policy”) governs your access to and use of the website (the “Site”) developed, operated and maintained by Axelys. (hereinafter referred to as “Axelys”, “we” or “us”).

This Policy describes the personal information we may collect from you on the Site, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. Axelys will not collect, use or disclose your personal information other than in compliance with this Policy.

Please read this Policy carefully before using the Site or the services available on the Site. By using or visiting the Site, you confirm your acceptance of the terms of this Policy. Certain areas, features or functionalities of the Site may be subject to different or additional terms, rules, guidelines or policies (“Additional Rules”), and we may provide such Additional Rules to you via postings, pop‑up notices, links, or other means at the time that you access or use the relevant area, feature or functionality. From time to time, such Additional Rules may conflict with this Policy; in the event of such a conflict, the Additional Rules will prevail.

Axelys is committed to respecting your privacy and to maintaining and using your information responsibly. Except as otherwise mentioned below, this Policy addresses only the use and disclosure of information we collect from you on the Site.


A. Changes to this Policy

We may change the terms of this Policy from time to time. By continuing to use the Site after we post any such changes, you accept this Policy, as modified. We may change, restrict access to, suspend or discontinue the Site, or any portion of the Site, at any time.

B. Your PersonalLY Identifiable Information

(i) Secure web Server

In general, you can browse the Site without having to disclose your identity or your personal information. Any personal information you provide to us, either on the Site (e.g., name, address, email address or telephone number) or otherwise (e.g., by mail) is maintained in private files on our secure Web server and our internal systems.

Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services. If you have any questions about security on the Site, please email us at [email protected]

(ii) Using your personally identifiable information

We may use your personally identifiable information to fulfill one of your requests, such as informing you about our new projects and services and other offers, responding to your comments or questions, contacting you if necessary, and generating web analytics to compile user data for marketing purposes. We will give you the opportunity to opt out of receiving emails from us by following the opt-out instructions described at paragraph E of this Policy. However, if you choose to have certain of your personally identifiable information removed, you may be unable to use some of our services.

(iii) Sharing your personally identifiable information with third parties

We may share your personally identifiable information with third parties that perform services for us. These companies and individuals are hired to perform functions on our behalf or at our request, such as sending emails, performing statistical and marketing analysis, or providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, our service providers are contractually required to maintain all the information collected for us in strict confidence.

Your personally identifiable information may also be combined with other personally identifiable information (such as demographic information) available from our records and other sources. Such information may be used to make our future marketing efforts more efficient. This information may be shared with our service providers that assist us with our marketing efforts.

If you do not wish us to use your personally identifiable information for the above-mentioned reasons, please email us at [email protected] However, if you decide not to have certain of your personally identifiable information shared with such third parties, you may be unable to use some of our services.

Except as mentioned above, Axelys will not sell, rent or share your personal identifiable information to third parties. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

(v) Linking to websites operated by third parties

The Site may contain links to websites operated by third parties. These websites may collect your personally identifiable information. This Policy does not apply to the practices of third parties, and we do not assume any responsibility for the actions, practices and omissions of third parties; by using the Site or accessing a third party’s website from the Site, you release Axelys and its affiliates from any responsibility for such actions, practices and omissions of third parties. Please check the privacy policy of each site you visit.

(vi) Disclosing your personally identifiable information

Axelys cannot assure you that all of your personally identifiable information will never be disclosed in a manner that is not described in this Policy. For example, and without limiting the generality of the foregoing, it is possible that Axelys may be forced to disclose, in some cases, personally identifiable information by law, governmental request or court order, or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of the Site or the public. Some third parties may also unlawfully intercept or access transmissions or private communications, or users can make abusive or malicious misuse of the personally identifiable information they collect on the Site. Therefore, although Axelys uses practices that conform to industry standards to protect your privacy, Axelys cannot guarantee you that your personally identifiable information or your private communications will always remain private, and you should not expect them to remain private.

We will keep your personally identifiable information only as long as it is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

C. Your Non-Personally Identifiable Information

When you visit the Site, we may collect certain anonymous information about your visit. For example, when you browse the Site, we may monitor statistics such as the number of people that visit the Site, peak hours of visits, which page(s) are visited on the Site, from which domain our visitors come (e.g.,,, etc.), and which browsers people use to visit the Site (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, etc.), broad geographical information, site navigation pattern, etc.

We may obtain this non-personal information by placing a “cookie” on your computer’s hard drive so we can recognize you as a new or return user and personalize your experience on the Site. A cookie is a piece of data stored on your computer’s hard drive that enables us to track and target your visit on the Site. Cookies can be stored on your hard drive or in a temporary file, in which case they are erased when you turn off your computer browser. You can disengage Axelys’s cookies using the properties of your Internet browser. Please refer to the help function on your browser for information on how to disengage cookies. Please note that when you disengage cookies, you may no longer be able to correctly use certain functions of the Site.

Axelys shares statistical, demographic and other non-personally identifiable information with third-party companies to help manage and optimize our communications.

D. Opting Out

We want to communicate with you only if you want to hear from us. If you prefer not to receive any messages from us, or if you do not wish us to use your information to improve your experience on the Site, please let us know by contacting us via email at [email protected], by phoning us at 418-650-2829, or by writing to us at 1405 Parc-Technologique Blvd., 2nd Floor, Québec, Quebec, G1P 4P5. Please be sure to include your full name and the email address you used when you registered on the Site. It may take up to 10 days to process your postal mail request, during which period you may continue to receive communications from Axelys. You may also unsubscribe by using the unsubscribe link at the bottom of any message you receive from Axelys.

If you choose to opt out, you will not receive any direct mail, telephone calls or emails from us with messages, newsletters or other communications about Axelys’s projects or services.

E. Access, Modifications, Inquiries and Complaints

Axelys will ensure that the personal information it collects is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or if you wish to make any complaint in relation to this Policy and Axelys’s privacy practices, please contact our privacy officer by emailing or writing to us:

1405 Parc-Technologique Blvd., 2nd Floor
Québec, Quebec, G1P 4P5
[email protected]

If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with us as provided above.

F. Severability

Should any provision of this Policy be contrary to the law, void or unenforceable for any reason whatsoever, that provision shall be deemed severable from the Policy and shall not affect the validity or enforceability of other provisions.

G. Assignment of the Policy

We may assign this Policy, in whole or in part, at any time with or without notice to you. You may not assign this Policy, or any part of this Policy, to any other party. Any attempt by you to do so is void.

H. Waiver

Our failure to exercise or enforce any right or provision of this Policy shall not constitute a waiver of such right or provision.

I. Headings

The section titles in this Policy are for convenience only and have no legal or contractual effect.

J. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the province of Quebec and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law. You and Axelys hereby agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods. You and Axelys further agree to submit to the exclusive jurisdiction of the courts of the province of Quebec, district of Montreal.

This Policy is effective as of March 2, 2022.